This post is from agilitrix.com by Michael Sahota.
The following diagram is a powerful mental frame to help understand change efforts within organizations. It makes the discernment between tactical, strategic and cultural levels. One way to use the diagram is to position each change item or activity on the line to show what aspect it is focussed on.
More importantly, I use the diagram to engage with clients to explore what they want to achieve, why they want to achieve it, and how invested they are in the outcome.
Some typical benefits are listed above the line. Most importantly, break-through results only come from culture – not tactical or strategic approaches.
- Tactics – “How do we work?” is about day to day practices and process elements. These are things that a team or organization can adopt.
- Strategy – “What do we want to achieve” is about aligning the company around key goals and initiatives.
- Culture – “Who do we want to be?” is about clarifying the organizations reason for existing as well as it’s values and vision.
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